Privacy Policy

Effective date: June 30, 2026

This Privacy Policy explains how pornchar.ai (“we”) collects, uses, and protects personal data when you use pornchar.ai. We are committed to handling your data responsibly, particularly given the sensitive nature of the Service.

1. Data we collect

Account data: email address, display name, and authentication identifiers.
Usage data: chats, generation requests, characters you create, credits activity, and in-app interactions.
Payment data: processed by our payment providers; we store transaction records and status, not full card or wallet details.
Technical data: device, browser, IP address, and analytics events used to operate and secure the Service.

2. How we use data

To provide, personalise, and improve the Service.
To process payments and maintain credit balances.
To enforce our Terms and Acceptable Use Policy, and for safety.
To communicate service updates and respond to requests.

3. Legal bases

Where applicable (e.g. under GDPR), we process data on the bases of contract performance, legitimate interests (security, service improvement), consent (analytics/marketing where required), and legal obligation.

4. Sharing and processors

We share data only with service providers that help us operate the Service, under appropriate safeguards. These include cloud hosting and database (Google Firebase), media storage and delivery (Cloudflare R2), compute providers for AI generation, and payment processors. We do not sell your personal data.

5. Retention

We retain personal data for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You can delete your account at any time (see below), which removes associated personal data subject to limited records we are required to keep.

6. Your rights and account deletion

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can permanently delete your account and associated data from your account settings, or by emailing [email protected].

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

8. Security

We use technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Service is strictly for adults. We do not knowingly collect data from anyone under 18. If we learn that we have, we will delete it.

10. Changes and contact

We may update this policy; material changes will be posted here with a new effective date. Privacy questions: [email protected].